Once your item has arrived through the provider. We insist and strongly stimulate you to plan your set up after the merchandise continues to be obtained & inspected or install it when you are able to if undertaking it oneself. For the situation, Fireplace Bros want to make sure there's no product injury or lacking elements.
Shopper is liable for shipping and delivery charges when producing returns and shipping and delivery/dealing with costs of authentic invest in is non-refundable.
The Bio Flame provides a 3-calendar year guarantee in the date of buy on all operation-similar functions of your fireplaces. The guarantee does not cover any product hurt that occurred all through shipping and delivery or was because of inappropriate merchandise dealing with or set up.
Disclaimer: Fireplace Bros is/won't be held accountable or chargeable for any delivery mistake from the delivery corporation conducting business enterprise when the main points & facts we have furnished and despatched towards the transport firm is correct.
Returns Items returned inside of 14 times in their initial cargo day in very same as new problem will likely be suitable for a complete refund or retail store credit rating.
There has to be an Grownup present in the course of the time with the supply to inspect for symptoms of harm to the deal and signal the delivery receipt. If ruined compose harm.
If there is harm to packaging but your products are unaffected, make sure you know We're going to comply with up with our transport partners regardless. When there is any damage to your items, We are going to reply in your e mail to initiate the return course of action.
Manufacturing unit defects or malfunctions relevant to typical Procedure in the first three several years from the date of acquire.
Total, I am an extremely contented buyer and my fireplace seems and operates flawlessly. I am glad that I selected US FIreplace to source my direct vent fireplace. Thank you for The nice company.
We can not make a copyright conducting functions shift any deals any faster. The time-frame is Less than Fireplace Bros. We don't problem any refunds Should your package is shipped in a later time than you required it.
Soon after receiving guarantee claims, The Bio Flame reserves the appropriate to approve or reject claims depending on the data and evidence submitted. Registration American Made Grills - Encore Double Side Burner in just one calendar year on the day of invest in is needed to the warranty for being valid. Please access out to [email protected] with any questions or to start a declare.
Just the gasoline is difficult to find Until you purchase from Amazon Which’s highly-priced. Arrived very quickly and was delighted with that. It’s very nice and provides far more heat than I thought it will.
If you don't see what You are looking for, allow us to know! We are able to tailor Practically any size of Wall-Mounted Ethanol Fireplace in a number of finishes to The BioFlame Fiorenzo Wall Mount Fireplace meet your distinct wants and wishes.
Standard Freight Shipping and delivery: Our conventional delivery option incorporates shipping from the buy on the very first flat dry place. This does not include things like shipping with the purchase inside the dwelling.